Nur Shamila Norizam
I'm a Facility Manager
About Me
Hi, I’m Shamila Norizam — a Facility Engineer with a strong background in facility operations, project delivery, and vendor management. I’m passionate about creating efficient, sustainable, and client-centered environments where every system runs seamlessly behind the scenes. Over the years, I’ve managed facility projects worth more than RM7 million, led 10+ vendor teams, and implemented digital systems that improved operational response times by 70%. My experience spans from campus facility management to corporate headquarters, where I’ve consistently delivered results aligned with client goals and compliance standards. I thrive at the intersection of engineering, people, and process — bridging technical expertise with strong stakeholder relationships to make every project a success. When I’m not overseeing projects or optimizing workflows, you’ll find me exploring new ways to integrate technology and sustainability into facility management.
Facility Manager & Civil Engineer
A client-focused Facility Engineer with hands-on experience in facility operations, project delivery, and vendor management. Passionate about driving efficiency, sustainability, and strong stakeholder relationships through strategic planning and innovation.
- Birthday: 22 August 1996
- Website: www.shamilanorizam.com
- Phone: +60 13-387 0664
- City: Sepang, Selangor
- Age: 29
- Degree: Bachelor in Civil Engineering Technology (UTHM)
- Email: shamilanorizam@gmail.com
- Freelance: Available
I’ve successfully delivered projects worth over RM7 million,
implementing digital maintenance systems that improved response
times by 70%. My work involves collaborating with clients,
authorities, and vendors to ensure smooth operations and
compliance with sustainability standards. I take pride in
turning complex challenges into organized, efficient, and
future-ready facility solutions.
Outside of engineering, I’m also an Agent with NTX Wellness,
promoting health, wellness, and balanced living. I believe that
well-being goes hand-in-hand with productivity — both in personal
life and professional environments.
Years Experience
Projects Delivered
Million Ringgit Projects Managed
Vendors Supervised
Skills
A blend of technical, operational, and management skills built from years of hands-on experience in facility management, project delivery, and vendor supervision.
Resume
Experienced and client-focused Facility Engineer with a proven track record in facility operations, project delivery, and vendor management. Skilled in building trust with clients, contractors, and authorities to ensure efficiency, compliance, and sustainability in every project.
Summary
Shamila Norizam
Facility Engineer with extensive experience in facility management, project coordination, and vendor supervision. Recognized for implementing digital solutions that improved operational response times by 70% and for successfully managing projects valued at over RM7 million.
- Sepang, Selangor, Malaysia
- +60 13-387 0664
- shamilanorizam@gmail.com
Education
Bachelor in Civil Engineering Technology (Building Services) with Honours
2015 - 2019
Universiti Tun Hussein Onn Malaysia (UTHM)
Graduated with CGPA 3.50 and focused on building services, sustainability, and project management within engineering contexts.
Certifications
- Certified Facility Management Executive (FME) - CIDB Malaysia
- Effective Contract Management - MindZallera
Professional Experience
Agent – NTX Wellness
2025 - Present
NTX Wellness Malaysia
- Representing NTX Wellness in promoting health and wellness products to individuals and corporate clients.
- Providing consultations on balanced lifestyle and wellness planning tailored to client goals.
- Supporting corporate wellness initiatives that complement sustainable and healthy workplace environments.
Facility Engineer (Campus Facility Management)
Apr 2024 - Present
TNB Energy Services Sdn Bhd | UNITEN, Bangi
- Delivered infrastructure projects worth RM7 million including smart toilet upgrades and NOVA building enhancements.
- Supervised 10+ vendors to implement preventive maintenance programs reducing downtime and optimizing operations.
- Collaborated with clients, contractors, and authorities to ensure project quality and regulatory compliance.
Facility Engineer (Client Services & Project Delivery)
Dec 2022 - Mar 2024
TNB Energy Services Sdn Bhd | TNB Platinum HQ, Bangsar
- Led defect inspections and client handovers for GBI Platinum-certified facility.
- Implemented a digital work order system improving response times by 70%.
- Coordinated cross-departmental efforts to enhance operational efficiency and service quality.
Customer Relationship Officer
Feb 2020 - Dec 2022
TNB Energy Services Sdn Bhd | Johor Bahru
- Acted as the main liaison for TNBES, regulators, and developers to streamline communication and approvals.
- Improved permit and inspection processes, boosting stakeholder satisfaction by 60%.
- Supported project documentation and ensured adherence to company and industry standards.
Intern – Facility Management
Jan 2019 - Jan 2020
Bank Negara Malaysia | Kuala Lumpur
- Supported Design & Build projects including the Innovation Lab setup.
- Assisted in maintenance planning, asset audits, and vendor coordination.
- Prepared project documentation and contributed to efficient project handovers.
Portfolio
A selection of key experiences and certifications from my professional journey — highlighting facility management, project delivery, and continuous growth through recognized institutions and achievements.
- All
- Bank Negara Malaysia
- TNB Energy Services
- Certifications
- NTX
Services
I provide professional facility and project management services focused on efficiency, sustainability, and client satisfaction. My approach combines technical precision with strategic coordination to deliver high-quality outcomes on every project.
Facility Operations & Maintenance
End-to-end management of building systems and maintenance programs to ensure safety, reliability, and performance across all facilities. Includes preventive maintenance planning and vendor coordination.
Project Delivery & Coordination
Overseeing facility upgrade and infrastructure projects from concept to completion — ensuring timelines, budgets, and quality standards are consistently achieved.
Vendor & Contractor Management
Supervision and performance tracking for over 10 vendors and contractors, ensuring compliance, accountability, and efficient service delivery across multiple facility scopes.
Performance & KPI Reporting
Collecting and analyzing performance metrics to measure efficiency, client satisfaction, and sustainability outcomes — supporting data-driven decision-making.
Sustainability & Energy Optimization
Integrating energy-efficient practices and sustainable design principles into facility operations to reduce waste, lower costs, and enhance environmental performance.
Digital Facility Systems
Implementing and managing digital maintenance systems (CMMS, SAP) to automate workflows and improve operational response times by up to 70%.
Join NTX Wellness
As an official NTX Wellness Agent, I’m passionate about promoting health and wellness through science-backed nutritional products and lifestyle solutions. Whether you’re looking to improve your wellness journey or explore business opportunities with NTX, I’d love to help you get started.
Contact
Have a project, collaboration, or opportunity in mind? Feel free to reach out — I’d love to connect.
Address
Sepang, Selangor, Malaysia
Phone
+60 13-387 0664
shamilanorizam@gmail.com